Shipping policy

At Bookfe, we are committed to providing a simple, secure, and transparent shopping experience. That is why all our orders come with completely free, insured shipping.

🚚 Free shipping

All orders placed through our store qualify for 100% free shipping, with no additional shipping costs at checkout.

You do not need to enter a promo code or meet a minimum order value to benefit from free shipping.

🛡️ Insured shipping

All our orders are insured during transit.

In the rare event that your order is lost or arrives damaged during shipping, we will contact you to offer a suitable solution.

Your order is protected from the moment it leaves our facility until it reaches your hands.

⏱️ Processing and delivery times

Orders are typically prepared within [X–X] business days.

Once shipped, the estimated delivery time is approximately [X–X] business days, depending on the destination and the available shipping service.

Please note that these timeframes are estimates and may be affected by circumstances beyond our control, such as public holidays, weather conditions, logistical delays, or carrier issues.

📦 Order tracking

Once your order has shipped, you will receive a confirmation email containing tracking information (where available).

You can use this information to check the status of your shipment.

⚠️ Delivery address

It is the customer's responsibility to provide a correct and complete delivery address when placing an order.

If you have entered an incorrect address, please contact us as soon as possible at [CONTACT EMAIL]. We will try to assist you before the order is shipped.

Once the order has been handed over to the carrier, it may not always be possible to change the address.

📍 Undelivered orders

If the carrier is unable to deliver the order due to an incorrect address, the recipient's absence, or other circumstances attributable to the customer, the order may be returned to the sender.

In such cases, please contact us at [CONTACT EMAIL] so we can find the best solution.